Join us as we talk to Frances Chang, chief operating officer at Andovar, a language services company. Frances opens up about the core values that keep her grounded, the power of searching for your passions and the significance of building a robust support network. Discover how leadership is not just about managing others but is a journey of self-improvement and fostering genuine connections.
Show Notes:
(1:30) Frances shares her background, including being an alum of the Seasons Leadership Program and a current student of our new Elemental Leadership Course. She talks about her multinational experience and her passion for languages.
(11:33) We discuss the higher stakes of making a mistake when your level at work increases. Frances shares how she helps alleviate pressure and stress by finding a support network at work. We share advice on how to keep connections strong.
(15:27) Frances shares her belief that leaders should work to find something they like but that you don’t need to have a passion to be successful, rather it is about the journey of finding new things and possibly something that you like through that journey.
(21:30) Frances talks about one of her favorite books by Adam Grant. Unlearning what you already know – we share stories about this realization for each of us and how being an excellent leader requires humility and the ability to listen to diverse perspectives.
(25:12) Actionable advice: Frances shares the importance of having a foundation to ground you and the humility to seek advice from trusted allies at work.
(31:45) We end the discussion acknowledging the importance of knowing who you are and how you shouldn’t separate your work self from your other self. Frances encourages listeners to truly show up as who you are and that who you are is how you lead.
About Frances: Frances currently holds the title of Chief Operating Officer at Andovar, a leading language service provider, where she combines her passion for cultures and peoples with over a decade of operational experience across continents and industries. As a fervent linguist herself, she speaks four languages and is currently picking up a fifth one (Thai). Originally from Taiwan, Frances now resides in Bangkok with her husband and their rescue pup, Junior. She is an alum of the Seasons Leadership Program.
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