Join us for this specialdiscussion on customer service and leadership.
We talk about how excellent leaders care abouttheir customers. We shareexamples of exceptional customer service, and not so exceptional. Breaking downwhat sets these examples apart, we challenge leaders to really consider who isyour customer? Next, we talk about loyalty and how the cast of a leader’s shadowcan affect how the organization treats their customers – either positively ornegatively. Our discussion concludes with a call to action: Look at yourorganization through the eyes of your customer.
Resources: Need help being more self-aware? Get a coach!
Join us as we talk to Stan Gibson, an author, leadership consultant and sought-after speaker for his passion for well-being, on the Seaso...Read More
Join us for this special Valentine’s Day edition of the Seasons Leadership Podcast. We share inspiring stories of love and leadership and...Read More
Join us for the inaugural episode of season 5 of the Seasons Leadership Podcast. We discuss the transformational season of leadership we ...Read More
Every job, every role in an organization is important to the success of the overall organization. A role may show up in the middle of a team or the middle of an organization chart, but how the person in that role shows up, their attitude, and how they do their job matters.Read More
To achieve leadership excellence, leaders need to balance decisive action with intention.Read More
It seems impossible, but here we are, almost a quarter into the 21st century. Happy New Year! I hope you are living fully in the season you find yourself in as we begin a new year.Read More